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Policies and Forms

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Education updates and changes

Refund policy

Returns and Refund Policy

The Tax Institute reserves the right to alter, amend or cancel any product or program advertised for publication and sale.

The Tax Institute cannot take responsibility for a customer's change of mind. Refunds and exchanges will not be agreed based on a change of mind.

Refunds can only be issued using the same method of purchase.

All returns and refunds are at the discretion of the Tax Institute.

The Tax Institute will exchange items deemed defective.

 

For Education

Subject Withdrawal

Prior to commencement

Withdrawal applications received prior to the subject commencement date are eligible for a full refund of the enrolment fee. 

Prior to census

Withdrawal applications received on or after the subject commencement date and up to the census date are eligible for a refund of 80% of the enrolment fee.

After the census

Withdrawal applications received where:

  • the application is lodged after the census and no more than 72 hours after the subject’s final assessment; and
  • the candidate did not attend the final assessment

are not eligible for a refund.

Updated: 28 January 2020

Schedule of Fees

Subject Withdrawal

Reasonable adjustment for examination

Testamur and Academic Transcript Replacement