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Education updates and changes
Refund policy
Returns and Refund Policy
The Tax Institute reserves the right to alter, amend or cancel any product or program advertised for publication and sale.
The Tax Institute cannot take responsibility for a customer's change of mind. Refunds and exchanges will not be agreed based on a change of mind.
Refunds can only be issued using the same method of purchase.
All returns and refunds are at the discretion of the Tax Institute.
The Tax Institute will exchange items deemed defective.
For Education
Subject Withdrawal
Prior to commencement
Withdrawal applications received prior to the subject commencement date are eligible for a full refund of the enrolment fee.
Prior to census
Withdrawal applications received on or after the subject commencement date and up to the census date are eligible for a refund of 80% of the enrolment fee.
After the census
Withdrawal applications received where:
- the application is lodged after the census and no more than 72 hours after the subject’s final assessment; and
- the candidate did not attend the final assessment
are not eligible for a refund.
Updated: 28 January 2020
Schedule of Fees
Subject Deferral and Special Consideration
Subject Withdrawal
Subject Transfer
Reasonable adjustment for examination
Remote Examination
Advanced standing & RPL
Testamur and Academic Transcript Replacement